Despatch Timescales and Carriage Charges

Blank glass orders are usually despatched the same or next day, providing stock is available.

Engraved or Printed glass orders are despatched 2 working days minimum from suitable artwork provided or proof approved.

£225 (excluding VAT) value orders delivered in the UK mainland qualify for carriage paid (i.e. free) delivery. We despatch on a 48 hour delivery service, but, depending on your delivery location, you may be able to upgrade to 24 hour or Saturday delivery at a small additional cost.

There is a carriage charge for such orders below £225 (excluding VAT) and these costs are shown at the bottom of your order for guidance only.

Shipping is carried out by ParcelForce (insured), except for orders weighing less than 1Kg, which are posted via Royal Mail (not insured and at your risk).

If you wish to collect your order, please choose that option from the list of carriage options shown on your order summary.

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